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Contacts (United States)

At Ocean Eyes your satisfaction is our number one priority, and we value your questions and comments. Our Customer Service Team is here to help make your experience the best it can be. Click any of the adjacent links for more information. Or feel free to contact us:

Fax

1-561-746-1372

Email us

We'll respond to your e-mail within the next 24 hours - oceaneyes@bellsouth.net

Returns + Replacement

Returns + Exchanges

30-Day Return Guarantee: We'll exchange it, return it, or refund your money, within 30 days of original purchase. At Ocean Eyes your satisfaction is our top priority. If for any reason you are not satisfied with your sunglasses, just return them in saleable condition with the original packaging and receipt within 30 days to our Customer Care Center along with your name, address and telephone number.

Ocean Eyes - Sunsational Distributing
Attention: Returns Department
3465 Harbor Road North
Tequesta, Florida 33469

Shipping and handling charges are not eligible to be refunded by the Store or the Returns Department at the Distribution Center. We cannot accept returns or exchanges on accidental breakage or scratched lenses. If returning to us by mail, we recommend that you send your package via a traceable method (FedEx, UPS or insured mail). Ocean Eyes is not responsible for products we do not receive or products damaged in shipping.

 

Sunglass Care

Improper care can damage sunglass lenses, resulting in scratches or haziness, which in turn may cause eyestrain.

To avoid damage do not clean your glasses with paper towels or clothing which can grind dust and fibers into lenses leaving scratches. Avoid using household detergents, or soaps. While a few mild soaps don't harm lenses, today's "extra strength" soaps are powerful enough to slowly disintegrate lens coatings. Also avoid glass cleaners, which are highly corrosive and can damage your lenses quickly. They are not made for the non-glass lens materials used in sunglasses. While none of these products will do apparent immediate damage to your lenses, over time and with repetition the damage will become apparent.

The best way to clean your sunglasses is a cleaner developed especially for eyewear lenses along with a lens cleaning cloth, or a pre-moistened towelette.

REVO: Do not use water or cleansers on any of the revo lens sunglasses. Clean revo lenses with a dry, soft cloth only.

 

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